Automation Support Engineer - 2023 Batch Graduates

locations - India Remote
time type - Full time
posted on - Posted Yesterday
job requisition id - JR101015

Key Responsibilities:

Provide 24 X 7 enterprise support to BrowserStack customers
Active debugging on user test cases to ensure that they run across all browser platforms
Respond to public queries around BrowserStack products on forums
Collaborate with Engineering, Product Management & Sales teams to fix product issues quickly & to provide product improvement ideas
Actively contribute to the public & internal Knowledge-base

Required Key Skills:

Excellent command over written & spoken English
Good customer interaction skills through the spectrum of customer sentiments
Knowledge or hands-on experience in functional and automation testing tools/frameworks like Selenium, Cypress, Playwright, Appium, etc.
Hands-on experience in at least one programming language like Java, Node JS, Python, Ruby, etc.
Knowledge of version control systems like Git, Github, Team Foundation Server (TFS), etc
Basic understanding of APIs, bash or cURL scripting
Basic knowledge of writing SQL queries like SELECT statements and JOIN clauses
Basic know-how of networking concepts (http/s, ping, tracert, SSL, TCP/IP, Firewalls, Proxies, DNS, etc)
Basic understanding of Web Technologies like HTML, JavaScript, CSS, XML
Problem-solving, analytical skills, and troubleshooting skills to address various customer use cases or requirements
Should be a team player and should have a can-do attitude
Any Experience in Technical Support/Automation QA roles is a plus


Benefits:

In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy:
Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000
Gratuity as per payment of Gratuity Act, 1972
Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends
Remote-First work environment that allows our people to work from anywhere in India
Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience

Click Here to Apply

[ Article by: team tosscall ]