CL13 - Job Descriptions

ABOUT ACCENTURE:

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, interactive, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions -- underpinned by the world's largest delivery network -- Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 500K+ people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Our purpose is to deliver on the promise of technology and human ingenuity. Visit us at www.accenture.com

ABOUT AARAMBH DECODE - CAREER LEVEL 13 PROGRAM SUMMARY:

Aarambh is a dedicated hiring program at Accenture focused at finding exceptional graduate talent. We are committed to invest and growth careers of our graduate hires through engagement, enablement, and continuous learning investment throughout their careers

Following are the list of available roles for you:

ROLE #1: PROGRAM SUPPORT (PROGRAM CONTROL SERVICES)

Key Responsibilities:
Reporting support
Process support
Service management
Run support
Knowledge and Skill Requirements:
Good communication skills
Co-ordination and follow-up with various stakeholders
Preparing MIS reports and publishing it as per the SLA
Resource Management (onboarding and Offboarding)
Demand creation on demand and supply tool
Administrative/Operations Support
Service Management/tooling support
Assets and Artefacts management
Knowledge on MS Office - Excel, Word
Ability to learn and perform quickly
ROLE #2: POWER PLATFORM INTERN (CIO)

Key Responsibilities:
Develop new features or products for an area of our platform working alongside with the low code/no code development Team
Maintain and enhance current features and functionalities and monitor and control the system
Configure business processes based on defined business requirements
Knowledge and Skill Requirements:
Should be familiar with basic computer knowledge/skills
Reasonably good communication and interpersonal skills both written and verbal
Should aspire to work on Technical area (low code/no code platform)
Good aptitude and analytical skills
Interest in configuring, maintaining, and enhancing current features and functionalities of the system
Good-to-have skills: SQL, Basic familiarity with MS Office, Agile
ROLE #3: MANUAL FUNCTIONAL TESTING, AUTOMATION TESTING (QUALITY ENGINEERING)

Key Responsibilities:
Co-ordination and follow-up with various stakeholders
Preparing MIS reports and publishing it as per the SLA
Resource Management (onboarding and offboarding)
Demand creation on demand and supply tool
Administrative/Operations Support
Service Management/tooling support
Assets and Artefacts Management
Knowledge and Skill Requirements:
Excellent communication skills
Knowledge of MS Office - Excel, Word
Ability to learn and perform quickly
Ability to document and troubleshoot errors
Knowledge of test management software (e.g., qTest, Zephyr) and SQL
Attention to detail
Analytical mind and problem-solving aptitude
Strong organizational skills
Good-to-have skills: Familiarity with Agile frameworks and regression testing
ROLE #4: DESKTOP SUPPORT (ICI)

Key Responsibilities:
Take ownership of customer issues reported and solve their problems through by providing resolution
Research, diagnose, troubleshoot, and identify solutions to resolve system/application issues
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Ensure proper logging of all issues
Document technical issues in the knowledge database
Keep track of users' system issues until resolved by adhering to the SLA
Technical Experience:
Should possess ability to learn and work on changing and emerging technologies. Certification in new technologies like Azure, AWS will be added advantage
Knowledge and Skill Requirements:
Good technical skills with current technology
Good communication skills both written and verbal
Tech-savviness
Flexible to work in all shift and under pressure situations
Good analytical skills
ROLE #5: ASSET SUPPORT (ICI)

Key Responsibilities:
Design and execute asset management policies, procedures, and processes
Coordinate with management in utilizing asset management tools to analyze, review, and track asset data
Develop asset control processes to monitor accountability identification, maintenance, location, and contracts
Ensure that all equipment is properly documented and maintained in the asset inventory system
Manage IT store and update/organize as needed
Develop and maintain asset, inventory, and lifecycle management policies and procedures
Technical Experience:
Supports assets and engineering manager in monitoring and maintaining facilities, systems, and equipment through their whole lifecycle (commissioning, operating, maintaining, repairing, modifying, replacing and decommissioning/disposal)
Leading teams onsite and remotely
Maintaining, upgrading, and operating company assets to ensure they are functioning at optimum levels
Experience working with large data sets and disparate systems
Knowledge and Skill Requirements:
Organizational skills
Excellent communication skills, both written and verbal
Ability to thrive in a fast-paced environment
Qualifications:
Education: B.Sc./BCA; Should have completed 15 years full-time education

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[ Article by: SEED IT ]